Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Boyum Law (“we,” “us,” or “our”) is committed to protecting your privacy and personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website
boyumlaw.com, use our services, or communicate with us
via phone, email, text message, or in person.

Table of Contents

1. Information We Collect
2. How We Use Your Information
3. SMS Text Messaging
4. Email Communications
5. Information Sharing and Disclosure
6. Data Security
7. Data Retention
8. Your Rights and Choices
9. Cookies and Tracking Technologies
10. Third-Party Services
11. Children’s Privacy
12. California Privacy Rights
13. Changes to This Privacy Policy
14. Contact Us

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Communication Preferences: Preferred method of contact (email, phone, text message)
• Legal Inquiry Information: Details about your legal needs, case information, and related documentation
• Financial Information: Payment information for legal services (processed securely through third-party payment processors)
• Identification Information: Driver’s license, Social Security number, or other identification as required for legal services
• Correspondence: Messages, emails, letters, and other communications you send to us

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: See Section 9 for details

1.3 Information from Third Parties

We may receive information about you from:

• Public records and court filings
• Professional references
• Background check services (with your consent)
• Other parties involved in your legal matter (with appropriate authorization)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Legal Services

• Providing legal advice, representation, and services
• Evaluating potential legal matters and conflicts of interest
• Preparing legal documents and filings
• Representing you in court proceedings and negotiations
• Managing your case and client relationship

2.2 Communications

• Responding to your inquiries and requests
• Sending appointment reminders and case updates
• Providing legal information and educational content
• Sending newsletters and firm updates (with your consent)
• Conducting client satisfaction surveys

2.3 Business Operations

• Processing payments and managing billing
• Maintaining accurate business records
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring security
• Improving our services and website functionality

2.4 Marketing and Analytics

• Understanding how visitors use our website
• Improving our marketing efforts and website content
• Sending promotional communications (with your consent)
• Measuring the effectiveness of our advertising

3. SMS Text Messaging

3.1 Consent to Receive Text Messages

By providing your mobile phone number and expressly consenting to receive text messages from Boyum Law, you agree to receive SMS text messages at the mobile number you provided. These messages may include:

• Appointment confirmations and reminders
• Case updates and important deadlines
• Responses to your inquiries
• Legal document notifications
• Payment reminders
• General firm updates and announcements

3.2 Message Frequency

Message frequency varies depending on your case and communications. You may receive:

• Transactional Messages: Sent as needed for appointment confirmations, case updates, and client communications
• Marketing Messages: Periodic updates about our services, legal tips, and firm news (only if you’ve opted in)
• Estimated Frequency: Typically 2-10 messages per month for active clients; less frequent for general subscribers

3.3 Message and Data Rates

Standard message and data rates may apply. You are responsible for any charges from your mobile carrier. Boyum Law does not charge for text messages, but your carrier’s standard messaging rates will apply.

3.4 How to Opt-Out (STOP)

You can opt out of receiving text messages at any time by:

• Texting “STOP” to any text message you receive from us
• Replying “UNSUBSCRIBE” to any marketing text message
• Contacting us directly at (402) 991-5410 or info@boyumlaw.com

After you send “STOP,” we will send you a confirmation text message. You will no longer receive text messages from us unless you re-opt-in by texting “START” or providing consent again through our website or in person.

3.5 Help Information

For help with text messages, text “HELP” to any message from us, or contact us at:

• Phone: (402) 991-5410
• Email: info@boyumlaw.com
• Address: 1227 S 119th Street, Omaha, NE 68144

3.6 Supported Carriers

Our SMS service is available on all major U.S. mobile carriers, including but not limited to:

AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Cricket Wireless, MetroPCS, U.S. Cellular, Virgin Mobile, and other participating carriers.

3.7 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. We are not responsible for any delays in message delivery or receipt caused by your mobile carrier or any other factors outside our control.

3.8 No Sharing with Third Parties

We will never sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your phone number will only be used by Boyum Law to communicate with you about your legal matters and, with your consent, to send you information about our services.

3.9 Consent Documentation

We maintain records of your SMS consent, including:

• Date and time of consent
• Phone number provided
• Method of consent (website form, in-person, phone call)
• IP address (for online consent)
• Opt-out date (if applicable)

3.10 TCPA Compliance

Our SMS program complies with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations. We will only send you text messages after receiving your express written consent.

4. Email Communications

4.1 Types of Emails We Send

We may send you the following types of emails:

Transactional Emails (No Opt-Out)

• Responses to your inquiries and consultations
• Appointment confirmations and reminders
• Case updates and legal document delivery
• Billing statements and payment confirmations
• Important legal deadlines and notices
• Account security notifications

Marketing Emails (Can Opt-Out)

• Monthly newsletters with legal tips and updates
• Educational content about estate planning and elder law
• Invitations to seminars and educational events
• Information about new services
• Seasonal reminders (tax planning, year-end estate planning, etc.)

4.2 Email Consent

By providing your email address to us:

• Through our website contact forms
• During an in-person consultation
• Over the phone or via written correspondence
• Through our client engagement agreement

You consent to receive transactional emails related to your legal matters and our attorney-client relationship.

For marketing emails, we will only send these if you have separately opted in by:

• Checking a box on our contact form indicating interest in newsletters
• Subscribing through our newsletter signup form
• Requesting to be added to our mailing list
• Attending one of our events and providing consent

4.3 Email Frequency

• Transactional Emails: Sent as needed for your legal matters
• Marketing Emails: Typically 1-4 emails per month
• Event Invitations: Occasional, based on relevant seminars and workshops

4.4 How to Unsubscribe from Marketing Emails

You can opt out of marketing emails at any time by:

• Clicking the “Unsubscribe” link at the bottom of any marketing email
• Emailing us at info@boyumlaw.com with “Unsubscribe” in the subject line
• Calling us at (402) 991-5410
• Writing to us at: Boyum Law, 1227 S 119th Street, Omaha, NE 68144

Note: Even if you unsubscribe from marketing emails, you will still receive transactional emails related to your legal matters and our services.

4.5 CAN-SPAM Compliance

Our email communications comply with the CAN-SPAM Act. All marketing emails include:

• Clear identification that the message is an advertisement (when applicable)
• Our valid physical postal address
• A clear and conspicuous unsubscribe mechanism
• Accurate “From,” “To,” and routing information
• Honest subject lines that reflect the content of the email

4.6 Email Security

While we use reasonable measures to protect your email communications:

• Email is not always secure or confidential
• We recommend using our secure client portal for confidential information
• We may use encryption for sensitive legal communications
• Never send highly sensitive information (SSN, financial account numbers) via standard email

5. Information Sharing and Disclosure

5.1 Attorney-Client Privilege

Information you share with us in connection with legal representation is protected by attorney-client privilege and attorney work product doctrine. We will not disclose confidential client information except as required or permitted by law or professional ethics rules.

5.2 When We May Share Your Information

We may share your information in the following circumstances:

With Your Consent

• When you explicitly authorize us to share information
• With third parties you have approved (e.g., accountants, financial advisors, family members)

For Legal Representation

• With courts, opposing counsel, and other parties as necessary for your representation
• With expert witnesses, consultants, and co-counsel working on your case
• With court reporters, process servers, and other legal service providers

Service Providers

• Payment processors for billing and payments
• Cloud storage and document management providers
• Email and SMS service providers
• Website hosting and analytics providers
• IT support and security services

All service providers are contractually required to maintain confidentiality and use information only for specified purposes.

Legal Requirements

• To comply with valid legal process (subpoenas, court orders)
• To respond to lawful requests from government authorities
• To comply with professional responsibility rules
• To prevent imminent harm or illegal activity (as permitted by law)

Business Transfers

• In connection with a merger, acquisition, or sale of our practice
• Client information may be transferred to successor attorneys with appropriate client notification

5.3 What We Do NOT Do

• ❌ We do NOT sell your personal information to third parties
• ❌ We do NOT share your phone number or email for third-party marketing
• ❌ We do NOT disclose confidential legal matters without authorization
• ❌ We do NOT use your information for purposes unrelated to our legal services

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

6.1 Security Measures

• Encryption: SSL/TLS encryption for website communications and data transmission
• Access Controls: Limited access to personal information on a need-to-know basis
• Password Protection: Strong password requirements and multi-factor authentication
• Secure Storage: Encrypted cloud storage and secure physical file storage
• Regular Updates: Security software and system updates
• Employee Training: Staff training on data security and confidentiality
• Vendor Management: Due diligence on third-party service providers

6.2 Data Breach Notification

In the event of a data breach affecting your personal information, we will:

• Notify you promptly as required by applicable law
• Describe the nature of the breach and information compromised
• Provide information about steps we’re taking to address the breach
• Offer guidance on steps you can take to protect yourself

7. Data Retention

We retain your information for as long as necessary to:

• Provide legal services and maintain our attorney-client relationship
• Comply with legal, regulatory, and professional obligations
• Resolve disputes and enforce agreements
• Maintain accurate business records

7.1 Retention Periods

• Client Files: Retained for a minimum of 7 years after case closure (longer if required by law or professional rules)
• Financial Records: Retained for a minimum of 7 years for tax and accounting purposes
• Marketing Consent Records: Retained until you withdraw consent, plus 3 years
• Website Analytics: Retained for 26 months

7.2 Secure Disposal

When information is no longer needed, we securely dispose of it through:

• Shredding of physical documents
• Secure deletion of electronic files
• Destruction of storage media

8. Your Rights and Choices

You have the following rights regarding your personal information:

8.1 Access and Correction

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Portability: Request a copy of your information in a portable format (where applicable)

8.2 Communication Preferences

• Email: Unsubscribe from marketing emails using the link in each email
• SMS: Text “STOP” to opt out of text messages
• Phone: Request to be added to our internal do-not-call list
• Mail: Request removal from our mailing list

8.3 Deletion Requests

You may request deletion of your personal information, subject to:

• Legal and professional obligations to retain client files
• Ongoing legal matters requiring the information
• Legitimate business purposes (e.g., preventing fraud, complying with legal requests)

8.4 How to Exercise Your Rights

To exercise any of these rights, contact us at:

• Email: info@boyumlaw.com
• Phone: (402) 991-5410
• Mail: Boyum Law, 1227 S 119th Street, Omaha, NE 68144

We will respond to your request within 30 days. We may need to verify your identity before processing certain requests.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your website experience and analyze website traffic.

9.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality (e.g., session management, security)
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver relevant advertisements (if applicable)

9.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit website functionality.

Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies
• Delete all cookies when you close your browser

10. Third-Party Services

Our website may contain links to third-party websites and services, including:

• Social media platforms
• Legal resource websites
• Payment processors
• Document sharing services

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10.1 Third-Party Services We Use

• Google Analytics: Website analytics
• Google Maps: Location services on our contact page
• Email Service Provider: For sending newsletters and communications
• Payment Processor: For secure payment processing

11. Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about personal information we collect, use, and disclose
• Right to Delete: Request deletion of your personal information (subject to exceptions)
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, contact us using the information in Section 14.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our practices
• Changes in applicable laws
• New services or features
• Technological developments

When we make material changes, we will:

• Update the “Last Updated” date at the top of this policy
• Notify you via email (if you have provided your email address)
• Post a notice on our website homepage

We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

This Privacy Policy was last updated on January 1, 2025
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.